What Information Do We Collect?
When you undertake to register yourself to receive an e-mail alert, request to receive information on our services, purchase our products, provide your information to us at an event, or download a free product on this Website, we ask for and collect information relating to yourself, your training needs, your interests and your company if applicable which may include but not exclusive to your full name, job title, company e-mail address, phone number and address.
Personal information is mandatory to allow us to e-mail you the information you have requested, which is often ebooks, videos or more information on our products or services. A link is provided at the bottom of every automated e-mail to allow you to unsubscribe or update your preferences at any time easily.
Use of Personal Data
Any Personal Data that you give us will be treated with the utmost care and security. It will not be used in ways to which you have not consented.
The Personal Data we collect is used to provide you with the service that you have requested, information on products or services that may be of interest to you, or to respond to an enquiry that you have made. We use certain third-party service providers to assist us in providing these services to you, for example, e-mail alerting, webcasting, customer relationship management software and hosting.
We will not sell, rent or loan any Personal Data or identifiable information, except that we may pass or sell your Personal Data outside our corporate group to third parties in the event that we sell the whole or part of our business.
The information collected from this Website could be stored for as long as is required for the uses stated above.
We mainly use Infusionsoft, a customer relationship management tool to process your information, and from time to time, our e-mail software, accounting software Quickbooks and automation software called Zapier. We might also use your information to market to you on social media platforms, including but not limited to: Facebook, LinkedIn, Twitter, YouTube and Google Advertising.
These services allow us to display advertisements based on your visits to our websites (npoacademy.com and amcnposolutions.com), other websites, and behaviour on social media platforms you have visited, allowing targeted advertisements to be delivered to you for products or services which you might be interested in.
The Site also uses a third-party traffic measurement service to analyze how visitors use the Site. Traffic measurement services used on the Site may use the collected website usage information for, among other purposes, gathering information about users’ interactions with the Site, such as which links are clicked and which webpages are visited.
Personal information may be used to make automated decisions. For example, if you are located in a specific country, we might send you information more relevant to that country.
We do not transfer personal information internationally. We do not process sensitive data such as race or ethnic origin, political opinions, religious or philosophical beliefs, trade union memberships, genetic or biometric data, health or mortality and sex life or sexual orientation.
Users’ Right to Opt-out
If you do not want to continue to receive communications from us, please let us know by sending an e-mail to our Personal Data Protection Officer Elaine Brindamour at [email protected]
You may check your information to verify, update, correct, and have any obsolete information removed. If you created an account on our Website, you could access and change your online account profile yourself. You can also ask to review any of the information that we have retained, how we have used it and to whom we have disclosed it at any time by contacting us using the above form or by contacting our Personal Data Protection Officer. Subject to certain exceptions by law and provided we can authenticate your identity, you will be given reasonable access to your personal information and will be entitled to challenge the accuracy and completeness of the information and to have it amended as appropriate. You may also ask us to change your preferences regarding disclosing or using your information or letting us know that you do not wish to receive any further communication from us.
Period of Grace
Should you request that we amend or suppress records containing your Personal Data, we will endeavour to do so as promptly as practical; however, you may receive communications for a transitional period whilst we process your records.
A cookie is a small text file written to an individual’s hard drive that contains the user ID. The cookies do not contain any personal information about Users and only record those areas of the Website that the computer in question has visited and for how long.
This Website contains links to other websites, and their inclusion cannot be taken to imply any endorsement or validation by us of the content of the said websites. AMC Governance Solutions Ltd is not responsible for the privacy practices, nor do we accept any liability in connection with the content of such websites, including those of our group companies that have their own privacy policies tailored for the particular business practices and sectors in which they operate.
Phone Calls/Video Calls
Some phone calls and videos calls with our team are recorded for quality assurance purposes. If you wish to not be recorded, you can let our team member know, who will communicate with you through another method. Any recordings that may be collected are only used for internal purposes and are never shared outside of the company or the company’s direct contractors (ie: consultants). All recordings are deleted once no longer needed.
If you have any questions about this privacy pledge or feel that your privacy has been compromised, please contact us at [email protected] or complete the form below: