Mindfully Accommodating People With Disabilities At Meetings and Events

Ensuring your attendees are comfortable, included, and cared for regardless of their needs is your priority and primary responsibility as a leader. Considering accommodations for those with needs must be at the forefront of every planning process for every meeting, which is why we’ve compiled a guide of best practices for you to apply across your future meetings. 

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Collect Information Beforehand

Begin your accessibility planning by creating a way for your attendees to communicate their needs with you to ensure avoidable obstacles don’t hinder their experience. Simply provide all of your guests with an opportunity to say if any accommodations could benefit them. 


Once you’ve compiled the requirements, it’s customary to have a quick conversation with each person. Assuring them, you’re going to provide the best accommodations and support them to the best of your abilities. 
Examples of requirements you may receive:

  • A sign language interpreter.
  • Materials printed in braille.
  • Wheelchair accessibility.
  • Accessible transport to and from the meeting. 

Inform and Educate

Those working in your organization must understand the importance of accommodating specific needs; ensure they’re aware of accessibility issues when creating presentations and handouts.

For instance, if you have several visuals in your slideshow, prepare an explanation for each. It’ll aid your guests in feeling included and ensure they don’t miss a detail.

Seating & Dining

On the occasion that dining is an aspect of the event,  it’s essential to consider wheelchair users regarding space. Inclusion is always your priority, so never seat a wheelchair guest at the back of the room for ease – you must offer them a choice of seating preference. 

However, to do this, you’ll need to make sure that a wheelchair has room to travel between tables. To do this, it’s preferable to always have a fold-up wheelchair on hand to test drive the paths when setting up. 


Lastly, it’s always helpful to have a designated member on staff to help wheelchair users find a table – it can be hard to see empty spaces from a low viewpoint. Once settled in, the attendee can refer to them for further support if necessary. 

Feedback and Input

When planning future meetings, develop them around the feedback you receive from attendees. It’s a perfect opportunity to determine how you can improve, what didn’t work, and what exceeded expectations. Consulting your guests on your plans will also ensure that you haven’t missed any challenges or obstacles – so you can be sure everyone is included.  

About Tom (TJ) Abbott

Tom (TJ) Abbott, CSP is the Managing Director of AMC NPO Solutions and an authority on Governance. He has over 25 years experience as CEO, President and board director of several not-for-profit organizations. Tom has also spoken in over 20 countries.

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